The ISO 20000-1 standard defines requirements for service providers like IT services, telecommunications, maintenance of production technologies, transmission services, and more. The goal is to establish a systematic approach to service management. It should demonstrate quality management of services like infrastructure support, applications, and customer requirements.
Certification ISOCA - ISO 20000-1
IAF certificate valid for 3 years. Your company will be listed among the certified companies, and you will receive the certificate in a presentation frame with a label for your store.
You can publish this certificate on your website in .pdf format or as a logo.
ISO 20000-1 Documentation for Your Company
The documentation includes over 20 customized documents that you will use when implementing the ISO standard. Through this documentation, you will establish new processes and gain a different perspective on your company.
ISO Audit and Report
Our ISOCA auditor will help you set up the ISO 20000-1 process, and the auditor's report will evaluate your company.
Current Publication - IT Service Management Systems STN EN ISO 20000-1
This publication will assist you in adhering to ISO standards throughout your business's operations. Implementing the standard leads to process improvement in your company, ultimately resulting in increased company profits.